PARTNER WITH US ON HOUSING PROJECTS

CARE works with landlords across North East Lincolnshire to provide leased rental homes for individuals and families in crisis. We select tenants based on their eligibility for supported housing and their specific needs. We conduct thorough assessments to ensure they are suitable for the property and can benefit from the support services provided.

We require properties to be of a good, clean, safe standard. We can meet with you at the property to inspect and advise of any work needed to bring your property up to standard and ensure all alarms are in place. Properties should comply with housing regulations and safety standards.

We handle all aspects of property management, including:

  • Dealing with anti-social behaviour

  • Resolving benefit discrepancies

  • Arranging gas and electricity inspections

  • Conducting weekly support visits including health and safety checks

  • Performing six-monthly property and health and safety inspections

  • Assisting tenants in setting up all utilities correctly

  • Arranging repairs and obtaining quotes

CARE offers various support services to help tenants maintain their tenancy, including assistance with budgeting, employment support, and ensuring compliance with tenancy agreements. Regular support visits and health and safety inspections are conducted to proactively address any issues.

FAQ For Landlords

  • During the lease, when the property is tenanted, the landlord remains responsible for all structural repairs and appliance maintenance, unless damage is caused by the tenant. If the property becomes void, CARE is responsible for bringing it back up to a good standard.

  • The landlord will receive the rent in full throughout the two-year lease, even if the property becomes empty.

  • The two-year lease is in place due to the way NELC funds supported housing, with a strict maximum term of 2 years. This enables CARE to receive funding for the Intensive Housing Management services that we provide to the tenants.

  • CARE charges 4% plus VAT for management services.

  • From April 2024, the rent CARE offers is based on Local Housing Allowance (LHA) plus £20.

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Lease Terms and Responsibilities

Property Management Services

  • CARE handles all aspects of property management, including:

    -       Dealing with anti-social behaviour

    -       Managing rent arrears

    -       Resolving benefit discrepancies

    -       Arranging gas and electricity inspections

    -       Conducting weekly support visits including health and safety checks

    -       Performing six-monthly property and health and safety inspections

    -       Assisting tenants in setting up all utilities correctly

    -       Arranging repairs and obtaining quotes

     

  • At the end of the lease, you have the option to continue the tenancy as supported or revert it to General Needs. This means the tenant will have the tenancy agreement with you directly, rather than with CARE.

  • In a General Needs Tenancy, the property is no longer supported housing but is still managed by CARE with the same fees. The landlord holds a £500.00 bond for any damage caused, and when the tenant leaves, the property can revert back to a leased property.

  • CARE provides general support around finances, gaining employment, and maintaining a tenancy. This is not assisted living or personal care. This support is holistic and is not exhaustive, and it includes helping tenants develop life skills and connect with community resources.

  • We require properties to be of a good, clean, safe standard. We can meet with you at the property to inspect and advise of any work needed to bring your property up to standard and ensure all alarms are in place. Properties should comply with housing regulations and safety standards.

  • Yes, there is a break clause, you can give CARE three months to end the lease at any time. Likewise, CARE can give you three months’ notice to end the lease agreement.

Financial and Insurance Information

  • While the rent amount is typically fixed for the duration of the two-year lease, it is possible to negotiate a rent increase during the lease period through a deed of variation. This must be agreed upon by all parties involved and properly documented.

  • At the end of the lease, you have the option to continue the tenancy as supported or revert it to General Needs. This means the tenant will have the tenancy agreement with you directly, rather than with CARE.

Tenant Selection and Support

  • CARE selects tenants based on their eligibility for supported housing and their specific needs. We conduct thorough assessments to ensure they are suitable for the property and can benefit from the support services provided.

  • If a tenant causes damage to the property, CARE will coordinate the necessary repairs. The cost of repairs due to tenant damage will be charged to the tenant directly. In a General Needs Tenancy, the landlord has a £500

    damage guarantee for such damages. CARE also works with tenants to encourage responsible behaviour and prevent property damage.

  • CARE offers various support services to help tenants maintain their tenancy, including assistance with budgeting, employment support, and ensuring compliance with tenancy agreements. Regular support visits and health and safety inspections are conducted to proactively address any issues.

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SPONSOR CARE THROUGH YOUR BUSINESS OR ORGANISATION

Renovating The CARE Hub

Having purchased 86-88 Victoria Street as a derelict building in Grimsby town centre in 2023 and fully renovated the ground floor in our first phase of restoration in January 2026, we now need additional funding to complete the work. This building - The CARE Hub - is already transforming our community work, enabling us to provide more space, better services and to reach more people. We have created a warm, welcoming community space with a public living room, reception area, kitchenette, toilets, offices and a private room for crisis support on the ground floor.

Phase two is underway to construct an extension to create a central staircase and lift, and a better layout for community work. We are now raising funds to complete the final phase of the project, to renovate the upper floors to provide wider services to the community. We will create additional private rooms for crisis support and provide space for group work and community activities. This will also enable regular partner drop-ins, including Citizens Advice, carer’s support, rough sleeper outreach, and the mental health alliance. CARE's offices will move upstairs, which will free up ground floor space and increase the capacity of the public living room from 30 to 70 people. Following completion of this work, we expect to be able to support at least 4,000 people each year. 

We are actively seeking funding to complete this important project. If you would like to sponsor CARE through your business or organisation, please contact Joe Brumby, Director of Operations